CLOTHING & MERCHANDISE RETURN POLICY:
Items must be returned in the same condition as purchased including having tags on the clothing. Please bring the original receipt if possible.  Clothing must not be damaged nor show any distress or odor. If a credit card was used for the purchase we will need the same card to proceed with the refund.

BOOK RETURN POLICY:
The time frame to return books for a 100% refund are the same dates as the time frame to drop classes for 100% refund. Books must be in the same condition as when purchased, i.e. software must be unopened, access codes must be unopened or not scratched off, lab books must not be written in, if the book was purchased new must still “look” new.  Books will be refunded to the same payment type as charged. If a credit card was used for the purchase we will need the same card to proceed with the refund. The Bookstore has the final authority on refund policy.

TEXTBOOK SERVICE FEE REFUNDS:

The refund for textbooks service fees (TBSF) follow the same time frames as book returns. 100% drop day is the final date to receive a refund for a TBSF if you drop or do not attend a class. No refunds will be given after the 100% drop date.

If books were ordered online and shipped to you freight will NOT be refunded. In the event you miss the 100% return time frame you can attempt to return books at the next book buyback event.

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